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T

toastie15

Ring 4 unit making noise when pressed
battery-video-doorbell
installation
troubleshooting

Hi, my ring 4 doorbell makes a load static noise when pressed, or sometimes nothing at all even though the internal chime works.

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1 •

06-12-2023 10:38:13

Responses (2)

  • T

    toastie15

    Can anyone help me please?

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    06-12-2023 04:18:13

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      T

      Tom_Ring

      Hi @toastie15. Is the static noise coming from the doorbell itself or is this coming from the device you are using Live View from?

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      08-12-2023 03:57:06

      T

      toastie15

      Sorry it’s coming from the doorbell itself.

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      26-12-2023 10:58:05

  • C

    Caitlyn_Ring

    Hi @toastie15. Do you have your Doorbell 4 connected to the existing doorbell circuit? Make sure none of the wires are loose or frayed. Additionally, what is the make and model of the chime kit in your home? What is the power rating on your transformer?

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    28-12-2023 06:21:00

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      T

      toastie15

      It’s run off the battery, it’s the main unit at the door that’s making the terrible noise when pressed.

      0

      •

      28-12-2023 08:44:48

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