Random notifications, No Live view, Poor video quality at night

Hi all, First Post here. I have owned a Ring video doorbell 2 now for around 18 months. Up until the last few weeks, this worked perfectly and I had experienced no issues in the past. It started with me getting random notifications at night. There wasn't any movement (as I have another camera overlooking my drive where my doorbell cannot see?) but I received the motion notification. When I jumped on the app to review who or what it was, the motion recording was not available to review and when I went onto the live view that kept spinning then asked to reconnect. I found this very strange behaviour but just thought It was down to my network or something. Again 2 nights later the same thing happened, only this time before being asked to reconnect, I received a motion notification. Everytime I tried, I received a notification. I checked my time line and there it was - motion, live view, motion, live view, motion. I could not view any of these events. The app shown a black screen or couldn't play them and paused straight away. I contact ring support @1am (gmt) and they talked me through hard resetting the device. I carried out the procedure and went back to bed with no problems. Next night same thing happens, I checked my Internet speed and I'm downloading at 160Mbps and uploading at 42Mbpe over WiFi. My RSSI was 52 and only ever reaches 58 max. I contacted ring through live chat again and I was kicked for inactivity even though their agent was typing and messaged a few seconds before. When I eventually got through, the agent advised to carry out a hard reset again which I didn't see the point and tried explaining the history around my issue but that's all they could advise. So I'm in a position where this happens almost every night now and has done over the last few weeks. When I have review the live view on nights this doesn't happen, the quality is extremely poor. Has anyone else experienced this?