U
P1-78 Error Code
hardwired-video-doorbell
troubleshooting
cs-support
New wired doorbell plus. Installed for ~3.5hrs. It has dropped WiFi connection 3 times now. Router is about 10ft from the doorbell. I have 2 Ring flood light cameras that are online. No wifi issues at all with all other devices. Last health check shows Transformer 18V and RSSI-47 signal strength. Did I perhaps receive a lemon?
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29-01-2025 02:48:24
Responses (1)
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Justin_Ring
Hi @user_508070. Try rebooting the Doorbell using the Ring app to see if it helps. If you have tried this step and are still having the same concern, give our support team a call for further assistance
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30-01-2025 05:19:22
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