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Ring Video Doorbell

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Doorbell not charging

I have a ring video doorbell that wont charge. It flashes the blue quarter light but never gets passed this, even when left on charge overnight. I have tried different cables and chargers to no avail. I am now unable to use my ring doorbell as I cant charge it. Any help is much appreciated. I have the original doorbell, NOT hardwired and device health report is good.

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02-04-2020 03:46:06

Responses (1)

  • C

    Hey @SJP, if the Ring Video Doorbell is not holding a charge, please reach out to our support team [here](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch). They will be able to walk you through any more additional steps that need to be taken and help provide you with the best resolution to this concern!

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    02-04-2020 11:21:22

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