Doorbell has died
My doorbell hasn’t been ringing my Chime or alerting my phone. Tried to reinstall on my phone but not getting a spinning blue light to connect the Ring app to Ring network. No blue light while charging either. How do I get it fixed?
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09-07-2020 04:48:48
Responses (3)
- M
Hi. My doorbell never been set up tru my iPhone. I don't know what's the problem
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10-07-2020 08:54:08
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- G
My doorbell died on June 20, 2020. The ring website is totally worthless in my efforts to revive the device. I tied to access the "chat" line. Of course, I got the message that chat is not available! Anyone out there who has some info on how to resolve the issue? I certainly can't look to ring to help!
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10-07-2020 02:50:40
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Chelsea_Ring
Hi @ris768. Since you're not getting any signs of life from your Doorbell, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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09-07-2020 09:28:59
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