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Ring Video Doorbell

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Camera not recording 1 neighbor
wireless-security-cameras

My ring records all my neighbors but 1 she walks by 4-7 times a day and it will record everyone but her she is the bad neighbor that's always drunk driving with her small kid in the car and I can't get it to record her other walk in the same path and it will record them. Do I need a new camera 

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07-08-2024 05:34:51

Responses (1)

  • T

    Hi @user_0a1c84. There's a few things we need to address here first. What is the specific model Ring device that you have? How is it mounted, and how are your motion settings configured? What is the RSSI for this device (located in the Device Health menu)? We need this basic information in order to access the situation and make meaningful troubleshooting suggestions. 

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    13-08-2024 03:03:35

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