Ring Updates

Get the latest news, product updates, announcements and more from Ring.
L
Welcome to the Ring Community!

We're so excited for you to experience this space, where you can find information on devices you already know and love -- or discover your next favorite product! We've made it easy to search for information, join a discussion, and engage with other Ring neighbors.

A few tips for getting started:



    • Have a question? Search for your answer.

    • Not seeing what you need? Start a new discussion.



Have feedback? We'd love to hear what you think! Please leave a reply here on our post and we'll make sure it's reviewed.

61

4

0

29-05-2024 09:31:46

Responses (3)

D

Looks a bit rubbish on the iPad any responses or updates to any posts wipe out the header of the communication so all I see is the post is updated but with no original title so no idea what the post is about unless I open it

0

10-06-2024 10:09:31

C

Hi @Dazzman1, thank you for sharing this feedback. I'll make sure to pass it along to the appropriate team. 

0

10-06-2024 10:33:05

W

This "new" community board is no where near as user friendly, or useful, as the previous board.  It's very difficult to determine which post/replies go together.  The way posts and replies are shown is unnecessarily confusing.  

While separating the posts into categories may seem to make sense, in reality, it's not working well.  Again, the last user interface was much better.

0

11-06-2024 11:57:29

C

Hi @WMRing. Thank you for sharing your feedback! When you mention the way posts and replies are shown, do you mean how they are displayed within a thread? Or on the Community page as a whole? The Categories section is similar to how it was previously, but definitely let us know if you're experiencing any specific issues navigating it. I'm happy to pass this feedback along to my team. 

0

12-06-2024 12:23:07

W

Caitlyn_Ring

Thanks for replying!

It's a little of both.  Like Dazzman1 said, the replies are not nested with the orignal question or comment.  There doesn't seem to be way to see what post the reply is related to unless it's opened.

I see that the Categories section is a bit better, but it's not consistent.  

I just now saw that if I change the Conversation Type to show "posts", it appears to show up more like the previous board.  I guess it pays to look around!  :)  

0

12-06-2024 09:55:48

C

@WMRing Thank you for the clarification. I've noted your feedback about how posts and replies are displayed. Also, I'm glad you were able to find that option to change the Conversation Type. If anything else comes up, feel free to share that here, as we want the Community to be the best it can be. 😊

0

12-06-2024 02:48:09

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members

D

Danielhrch

4

User
Solutions

W

windracer

1

User
Solution