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Unclogging a device/account from old email account

I had a yahoo email account that was hacked and no longer accessible. I need to detached my device/account from this account. Until now it is still showing as log on to my old iPhone X / yahoo account. I appreciate any advice. Thank you

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08-11-2020 20:46:36

Responses (1)

  • V

    It says I am still log in to my neighbors app since 4/26/2019

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    08-11-2020 20:50:42

      B

      Hello @vilfam\_61 ,Unfortunately, here in this "peer-to-peer" Community Forum, owners of Ring Products can share information and possible helpful tips. But for fixing your Ring email account, you'll need to telephone Ring Support at:[https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch)Unfortunately, due to the Covid-19, their available hours have been changed also:[https://support.ring.com/hc/en-us/articles/360041597471-Ring-s-Response-to-COVID-19](https://support.ring.com/hc/en-us/articles/360041597471-Ring-s-Response-to-COVID-19)I hope you find this information helpful. :)

      1

      08-11-2020 23:17:06

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