Ring Updates
RMA#: (Prepaid Return Shipping Label)
On 26 Oct 20, I received my replacement set of Ring Door bell On 28 Oct 20, I made an overseas call to US and asking for a Prepaid Return Shipping Label via email so I can return my Faulty Ring doorbell back to Ring. Now my query is Do I Still need to return the faulty set back? If yes, I still yet to receive my return shipping label Pls assist
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17-11-2020 01:04:53
Responses (3)
- S
Been calling and FB them Still yet to recd my return shipping label. Can i use back the one they sent me last Year?
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19-11-2020 02:40:57
THi @sino238. In this case it may be best for you to reach out to our support team directly, as this a neighbor-to-neighbor support forum rather than a direct line to support. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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19-11-2020 05:44:07
- L
I need more suggestions as i am having issue in it please share the solution if you have any[.](https://www.rapidfs.online/)
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28-01-2022 11:39:01
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- C•
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28-01-2022 07:13:06
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Eagle328
They can't help you here. You need to call customer service.
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17-11-2020 01:31:22
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