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Need charger for B15169 battery
The micro usb port has quit working on my ring doorbell. Where can I get a charger so I can keep my battery charged. I have bought new batteries but have no way to keep them charged. This is on the doorbell from 2015 time frame. If you know of a charger please share with me.
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06-11-2020 10:06:00
Responses (1)
- L
Unfortunately I already called support several weeks ago about the problem. I have the generation 1 ring doorbell. They took me through several steps that didn't work and basically said there was nothing more that they could do, my warranty was out. I knew that. I was able to buy me a new battery although they told me I couldn't. Only problem is after it went dead I can't charge it because the micro usb isn't working I guess. I'm looking for a way to charge the battery that has 6 pins on it that snaps the battery in. The doorbell works fine if I have a hot battery. With that said I need help with a way to charge the batteries.
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10-11-2020 03:44:49
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Caitlyn_Ring
Hi @LEj. Would you mind contacting our support team for this concern? They can verify which model of Doorbell you have and make sure to point you in the right direction for a replacement charger. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
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09-11-2020 04:07:20
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