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user_fea593

Accepted Solution
Incorrect time showing on recordings device. My ring doorbell is suddenly off by about 4 hours

My ring door bell recording timestamps are off by 4 hours, yet the dashboard is correct. On a previous thread I see that, as recently as May 7, 2024 Ring was working on it.   It is now 2 months later and still off. Any resolution?

20

3

0

10-07-2024 04:54:28

Responses (2)

C
Accepted Solution

This issue has been resolved in the latest version of the Ring app. Check the app store to see if you have an update available for the Ring app. Please keep in mind that app updates are performed on a slow rollout, so you may not see an update available yet. Thank you all for your continued patience. 

0

12-07-2024 06:47:40

U

That's what I want to know it's off and no response???

0

10-07-2024 06:12:17

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