Responses (1)

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  Tom_Ring

  Hi @Skaiser. I would try to uninstall the Ring app, reboot your phone, and reinstall the Ring app. This will ensure that you are running on the latest version of the app and that all seen notifications are cleared. I hope this helps!

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  04-11-2020 04:03:19

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  Chelsea_Ring

  Hey neighbor! If your **New Features** notifications won't go away, you can can manually clear it in the Ring app. Tap on **What's New** and then tap the icon with a check mark in it on the top right. If you’re running iOS, you can find more information on how to do this and troubleshoot notification issues on[ iOS here](https://support.ring.com/hc/en-us/articles/210266406). If you’re running Android, you can find more information on how to do this and troubleshoot notification issues on [Android here](https://support.ring.com/hc/en-us/articles/211676423). In the event that your Ring app is still not behaving as it should, we recommend reaching out to our support team for additional help. If the steps in that article do not resolve your concern, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) so they can take a closer look. If you are outside of the US, please go [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

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  22-06-2021 11:25:49