Responses (1)

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  Chelsea_Ring

  Hey @MarkB94517. Please check out our Community [post](https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/Live-View-Not-Activating-and-Connecting-Troubleshooting-Tips/ba-p/821) for more tips and tricks on what to do when you get this streaming error. If you continue to have this concern, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

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  12-08-2020 07:41:38

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  Reply

  M

  MarkB94517

  I haven’t been able to get a phone number from there.

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  12-08-2020 08:16:30

  C

  Chelsea_Ring

  @MarkB94517 All numbers are listed on this page [here](https://support.ring.com/hc/en-us/articles/213608406). Please follow that link and call up the number for your country from there! Chat support is unavailable to do device troubleshooting at this time.

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  12-08-2020 09:15:21