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Ring Security Cameras

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U
Stickup Cam Plug-in (3gen) is showing critically low battery immediately after installing
hardwired-security-cameras
troubleshooting

New Stickup Cam Plug-In, showing critically low battery, unable to view live . Professionally installed by electrician (2) days ago. Stickup cam, plug in….WIRED ONLY, NO BATTERY! (for those who are replying , charge the battery, what F’in battery)…

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01-07-2022 05:52:05

Responses (1)

  • U

    It’s been 3 days since the camera was installed. This started immediately. Also, as i said in the OP…It’s a wired stickup cam, no battery to charge.

    0

    01-07-2022 08:57:20

      C

      Hi @user197708. You can try resetting your Stick Up Cam by holding down the setup button for at least 20 seconds. After the reset is done, set your Stick Up Cam back up in the Ring app using the steps under Set Up a Device. If this concern persists after trying these troubleshooting steps, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

      0

      01-07-2022 11:27:28

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