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Ring Security Cameras

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S
Stick Up Battery Plug In and get Pre-Roll
troubleshooting
wireless-security-cameras
battery-security-cameras

If I plug my stickup cam battery (gen2) to permanent power will pre-roll or continuous recording be available?

2278

0

1

19-05-2020 05:32:42

Responses (4)

  • C

    Hey @Sburnett. The device will still be registered as a battery operated device, even though there is constant power to the device. Therefore, the firmware on the device will still remain the same and have it operate as a battery device. The constant power is a great idea though, that way you can have higher motion sensitivity and frequency of recordings to ensure everything is captured without risking battery life! :)

    0

    20-05-2020 07:21:30

      S

      Does the Stick Up Cam Plug In have a pre-roll feature?

      0

      20-05-2020 07:23:03

      C

      @Sburnett The Stick Up Cam Battery or Plug In do not have the pre-roll feature, similar to the Ring Video Doorbell 3 that does offer pre-roll.

      0

      20-05-2020 08:24:12

      C

      no I don't like this answer. it means I have to return your crappy stick-up cam, and find another venfor/solution -- motion activation w/ out pre-roll is useless.

      0

      06-09-2020 07:56:19

  • E

    I bought the battery 2nd gen stick up and later purchased the barrel plug plug in. If you go into Device Settings - General Settings and change your cam to "Wired" it will guide you thru a new set up (or you could do a factory reset and set it up as "Wired"). When you do this you will now have the pre-roll feature and also you will be able to select 3 motion zones. Dont select "Motion Verification". There seems to be a bug in the software that does not let you receive notifications. Hope this helps

    1

    07-09-2020 12:42:11

    • C

      2 posts were split to a new topic: [Stick Up Cam Recording](/t/stick-up-cam-recording/178992)

      0

      16-01-2023 07:21:41

      • C

        0

        16-01-2023 07:23:10

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