Hi @user4222. What is the RSSI listed as on the Device Health page? This is a measurement of the wifi signal strength that your Spotlight Cam is receiving. Additionally, can you share an example of the freezing video? You should be able to copy and paste the share link in a reply to this thread.
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30-07-2024 04:02:14
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Caitlyn_Ring
Hi @user4222. What is the RSSI listed as on the Device Health page? This is a measurement of the wifi signal strength that your Spotlight Cam is receiving. Additionally, can you share an example of the freezing video? You should be able to copy and paste the share link in a reply to this thread.
0
30-07-2024 04:02:14
•