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Spotlight Cam Won't Reset and can't setup
hardwired-security-cameras
cs-support
I have a Spotlight Cam Pro and it won't reset. I've tried the reboot, held the top button for 25 seconds, and no flashing lights at the bottom. Any suggestions? The cam is hard wired but also has a battery in one slot.
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07-10-2023 04:32:50
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Justin_Ring
Hi @dmanthree. If a reset is not working to fix your unresponsive Camera, the next best step is to contact our support team for further assistance. Give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus).
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09-10-2023 05:22:46
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