Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
MU
Spotlight Cam Plus Plug-In not working
negative-feedback
power-issue

I've a brand new Spotlight Cam Plus that commes with a long USB-C lead attached to an adaptor and a UK 3 pin plug. Very quickly the cam lost power, the supplied USB-C lead would not charge my phone when tested but the cam did work when I attached it to a very short USB-C tablet charger. Ring supplied a new USB-C lead and adaptor and that worked for all of one day. No matter how many times I unplug/replug the USB-C supplied lead there is no sign of any life in the cam. When I take it inside and connect it to the 30cm tablet charger, the little blue light comes one and the cam works, but is of no use inside on a 30cm lead. Any advice would be appreciated, currently tempted to ask Ring for a return.

983

1

9

23-10-2023 08:21:06

Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members