English

Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
U
Ring spotlight camera does not work in live view
troubleshooting
wireless-security-cameras

My spotlight camera makes a connection. I can turn the lights on and off but live view does not work.

900

0

1

13-04-2022 04:05:09

Responses (1)

  • M

    Check out your [RSSI in the device health section of the Ring app](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229), to ensure for optimal wifi signal. Delivering a sufficient video stream will take a dependable connection, whereas a lights toggle from the app might still work with some interference. It's always best to consider distance and interferences. Please also ensure there is not a vpn enabled on your mobile device.

    1

    13-04-2022 05:44:05

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    U

    user63814

    3

    User
    Solutions

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution

    J

    Justin_Ring

    1

    User
    Solution