ring spot light cam battery door error

About a week ago my spot light cam started getting motion alerts like every 10 mins killed 2 full charged batterys in 12 hours or so. every time we would check the motion there was no reason for it have recorded. I started messing around with it and noticed it wouldn't send alerts for me actually causeing motion infront of it. So I factory reset the cam and deleted from the app and reinstalled. I have done this 3 times now with same results. The cam does not detect motion at all and is constently giving an error that the battery door is open when its not. I cleaned around the battery compartment even though there wasn"t much dirt in there anwyay. I have all the defalut setting active and the only thing I can do check live veiw but it doesn't sense motion at all. Any one know of a fix for this. The cam isn't even 6 months old.