A
Our Floodlight security Camera Lights always "on"
hardwired-security-cameras
troubleshooting
cs-support
Our Floodlight Security camera lights is always “on”. I have tried switch off from ringApp and it comes back on after few seconds. There is no activity or Motion even I have tried reduced sensitivity . Camera firmware is up to date. I did perform firmware update via turning off the power switch for 6 minutes and turn “on” but did not help. If I turn off Motion activated lights from the app then its stays off. Any Help will be appreciated
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23-04-2024 02:36:02
Responses (1)
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Justin_Ring
Hi @ashok2318. Those were excellent troubleshooting steps to try. I would also make sure you do not have an active Light Schedule. If you do not and are still having the same concern, give our support team a call for further assistance.
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24-04-2024 04:47:07
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