Hi @user44387. It's difficult to say why this happened. It's possible the person approached your patio from an area out of view, or out of a Motion Zone. Try adjusting your [Motion Zones](https://support.ring.com/hc/en-us/articles/360050360052-Customizing-Motion-Zones-for-Video-Doorbells-and-Security-Cameras) for optimal motion detection.
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10-05-2023 04:51:25
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Tom_Ring
Hi @user44387. It's difficult to say why this happened. It's possible the person approached your patio from an area out of view, or out of a Motion Zone. Try adjusting your [Motion Zones](https://support.ring.com/hc/en-us/articles/360050360052-Customizing-Motion-Zones-for-Video-Doorbells-and-Security-Cameras) for optimal motion detection.
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10-05-2023 04:51:25
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