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Ring Security Cameras

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Live view stopping
troubleshooting

I've got a camera and Ring plan that supports 24/7 live view. I have running constantly to watch people entering my premises as I'm often in the office and can't see the door. The camera keeps disconnecting after 45mins to an hour? Should the camera not stay connected to the live view?

14

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16-03-2025 07:54:46

Responses (1)

  • C

    Hi @user_59155b. Yes, when you have Continuous Live View enabled, you might receive an “Are you still watching” message after about one hour. If you click "Yes", this should prevent the Live View from stopping. 

    0

    18-03-2025 12:16:30

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