Light on under motion detection

Question

I bought 3 flood light cams at the same time fitted to 2 different addresses, 2 of them the light no longer comes on of a night when motion is detected, these 2 are both a different address and worked OK before.

Caitlyn_Ring · Answer

Hi @user_6450bc. Try rebooting the Floodlight Cams using the reboot option on the Device Health page. After the reboot is done, ensure the Motion-Activated Lights toggle is turned on under Light Settings for each camera. If this issue still persists, please follow up with our social support team @Ring on Facebook, X, or Instagram.

Ring Security Cameras

Light on under motion detection

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