Floodlight Cam Wiring Doesn't Match Manual
Hi, I have just purchased a black floodlight cam (UK) and looking at the wiring it doesn't match the pictures in the manual. It's best described with a photo so see the attached photo. You can see that the blue neutral is wired into the connection block as expected, but the brown live wire joins a thin red wire that comes from the camera and a think black wire goes to the live terminal on the connection block. This doesn't match the manual which shows the brown live wire going directly into the connection block. Is this ok? It seems odd that the mains power will be going directly into the camera - I would have expected it to go into a transformer first and then lower voltage DC being provided to the camera over the thinner wires. Thanks Chris
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19-08-2020 07:11:30
Responses (3)
- G
Hi Chris Did you get it working? I presume the blue wire from the wall goes into the block to connect to the blue and small white wires from the unit. The Brown wire from the wall goes into the block to connect to the small black wire (Not a brown one as in the outdated manual and ring guide video) Is this correct? Many thanks
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12-11-2020 12:50:02
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- I
I had the same issue. It drove me mad. First I took matters in to my own hands and put the camera L (brown) in the connector with the black and red, and the camera N (Blue) in the connector with the white wire. And I ended up with a camera that worked but the lights were on permanently. I called and they sent me a new one which looked like the issue everyone else called out. The camera black in the L connector alone. I followed Jonwright192 advice on here and went ahead and just did it. It works exactly how its meant to be. So to summarise: The camera Black wire should go in to the L connector. The camera blue and white wire should go in to the N connector. The camera black and red should remain in a plastic cap together not being used. The housing Brown (Live wire) goes in to the L connector matching the camera black wire. The housing Blue (Neutral) goes in to the N connector connecting with the camera Blue and white. Housing Earth goes around the screw in the camera part. Done that should work fine and you can keep the switch on permanently and the lights can be activated manually or motion will pick it up. Ring seriously need to update their installation videos as this was a pain without the help of this thread.
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21-12-2020 06:45:24
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StuPat78
Did this work? My father is having some major issues getting his camera set up and looks like the wiring is the same as yours . When he connects it as your wiring shows we can't get the lights to work. When he connects the live wire as shown in the manual the lights come on but won't go off.
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17-10-2020 12:02:33
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