U
Complaint
cs-support
Hi does anyone know how to raise a complaint with Ring? I have a faulty product and the person in customer service I just spoke with was absolutely appalling and when I asked to speak to a manager to complain just said ‘I’m going to repeat myself’ disgusting customer service, my camera is less than a month old! I regret kitting my house out with ring after the service I’ve just received.
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29-01-2025 19:59:00
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Justin_Ring
Hi @user_5f0595. We do not have a complaints department for you to reach out to. For your concern, I recommend reaching out to our support team once more to have this looked into further. You can also reach out to our support team on Facebook by sending a PM to @Ring.
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30-01-2025 20:18:32
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