Can a firmware update totally brick a Ring device?

Just want to see if anyone had this happen where a firmware upgrade to a Ring device totally broke it and bricked it to the point where it no longer works and can't be reset even? I installed a Ring Floodlight Cam - it was all good. It connected to my WiFi, had great signal, I could see the live video but then right after the initial install while I was still adjusting the camera and lights I heard it say that it was doing a Firmware Upgrade. Then right after the flood lights turned on and stayed on permanently. The camera went offline and never came back on even after several hours and turning power off/on. Also the reset button on the device does not do anything so can't even put it back into setup mode. Am I the first to experience this or are there others? I have installed 4 other Ring devices outside my house and this is the first time I had this issue.