Hi Been trying to set up a payment plan but all the site keeps saying looks like your new ! welcome to ring bla bla bla no I just want to pay my plan many thanks for any help on this matter
Hi @paul1963. Try using a different web browser and ensure you're signed into the correct Ring account that you've added your Ring devices to. If you're still not able to follow the steps [here](https://support.ring.com/hc/en-gb/articles/360030333671-How-to-Subscribe-to-a-Ring-Protect-Plan-Subscription) to subscribe to your Ring Protect plan, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) so they can help get you subscribed. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. :)
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03-01-2022 07:13:21
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Caitlyn_Ring
Hi @paul1963. Try using a different web browser and ensure you're signed into the correct Ring account that you've added your Ring devices to. If you're still not able to follow the steps [here](https://support.ring.com/hc/en-gb/articles/360030333671-How-to-Subscribe-to-a-Ring-Protect-Plan-Subscription) to subscribe to your Ring Protect plan, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) so they can help get you subscribed. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. :)
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03-01-2022 07:13:21
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