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U

user_d3e509

Accepted Solution
How to I cancel my yearly subscription and receive refund

I cancelled my yearly subscription plan a while ago but haven’t received a refund , after reading various posts I don’t think I cancelled it properly as it just says renew September 2025 so I think I have cancelled it so it doesn’t renew next year not immediately which is what I want but there appears to be no way of doing this now , can someone please offer me some assistance with this 

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29-09-2024 12:17:11

Responses (2)

  • C
    Accepted Solution

    Hi @user_d3e509. You can cancel your Ring subscription at any time by following these steps on Ring.com. It can take up to 10 business days for your refund to process to the payment method on file. If you need further assistance with canceling your plan, please follow up with our support team. 

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    30-09-2024 06:09:52

    • U

      I cancelled my plan no refund ..and still says ongoing ...

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      01-10-2024 10:48:35

        T

        Hi @user_d3e509. It may take up to 10 business days for a refund to appear in you account. This will depend on your financial institution.

        0

        02-10-2024 01:46:39

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