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user_49929d
Accepted Solution
Change payment method
troubleshooting
I need to change my payment method will I have to cancel my subscription and renew it to do so has it won’t let me go from yearly to monthly
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09-01-2025 12:27:04
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Caitlyn_Ring
Hi @user_49929d. No, you do not need to cancel your subscription to update the payment method. You can update your payment method by following these steps. If you want to change your plan from yearly to monthly billing, that does require you to cancel and resubscribe. Make sure to download any videos you wish to keep before doing so.
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10-01-2025 03:07:04
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