U
Adding a new camera
hardwired-security-cameras
My subscription just renewed in less than 10 days for one camera (basic plan)and now I want to add another camera. How do I upgrade to a new plan (premium plan) and add the new camera without losing the payment I just paid. Can I just upgrade and pay the difference?
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25-05-2025 12:19:19
Responses (1)
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Caitlyn_Ring
Hi @user_272fa9. After you add the new camera, you should have the option to upgrade from the Basic plan to the Standard or Premium. When you upgrade, your Basic plan will automatically be canceled, and you'll receive a prorated refund for the unused time remaining. Please allow up to 10 business days for the refund to process. If you have any issues upgrading your plan, please reach out @Ring on Facebook, X, or Instagram for further support.
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27-05-2025 06:07:33
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