U
New ring door bell
battery-video-doorbell
Hi guys, iv just purchased a new ring doorbell like many others , however our front door is down stairs and our living space including the router is upstairs in our living room so unfortunately the ring doorbell keeps going ofline due to loss of wifi signal! Can I ask for anyone's ideas as to how I can improve our wifi signal at our door downstairs with no electricity socket on the bottom landing please and thank you in advance for any help recommended 👍
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28-01-2025 12:28:29
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Caitlyn_Ring
Hi @user_4a3150. The best option would be to use a wifi extender, such as a Chime Pro, to extend the signal from your router to the Ring Doorbell. The Chime Pro is one option, and can act as a wifi extender for Ring devices while also playing audible alerts. The optimal placement tends to be at about a halfway point between the router and the device you're extending the connection to, but there is also a Chime Pro Placement Test you can use in the Ring app.
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29-01-2025 07:14:14
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