Ring App
This device not compatible with ring app
I recently had to wipe my phone and start from scratch. The only app that will not install now is the ring app. OS is Android 8.1. The phone is a Blackberry Key 2. Anyone else run into this issue?
17221 •
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21 •
09-04-2022 12:13:11
Responses (20)
- B
Just bought Ring doorbell this week and still no mention on Amazon of Android 9 requirement... Now need to buy 2 new phones... This would definitely have altered my purchase decision
•0
20-07-2022 08:07:34
- D
Its a bit much when you have to buy a new phone because ring upfate the always home app diisgusting way tl run a business would not buy any ring products again
•7
13-04-2022 12:12:43
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- T
Hi Neighbors. I've notified the appropriate team to update the documents to reflect Android 9 is the minimum OS. Thank you for bringing this to our attention.
•2
15-04-2022 03:33:05
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UInstead of updating the documents, why not do something more useful like updating the software to accept Android 8.
•0
17-10-2024 07:42:58
- U
Yes I just ran into that problem with my Blackberry Key 2 but I love the phone so I am not getting a new one. I just log into ring.com and I can see everything.
•1
21-04-2022 04:37:16
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- J
Hi, yep i ve got an steam powered Samsung galaxy A5, well 4 as got 2 spare ones, it may be old but takes better pictures than new iPhone's, and its a work phone so is used not just a toy. Has lovely finger print button. And battery still lasts all day, and in 5 yrs of having them only broken 1 screen as it was way ahead of its time. Id rather put all my ring cams and doorbell on ebay and go to another cctv cameras, Alfred is a fab free app that actually is better than ring now as it does a constant record mode and and old phone can be used back to 4.8 and only 28 quid a year for any amount of cameras and you can even track the phone cam if its stolen, think my days with RING are done. Maybe give google ago. What a bunch of idiots ring are. I ll be talking to my legal guy as they did not contact any registered users to advise of this update and took a member to tell them, bunch of clowns
•1
06-05-2022 11:59:49
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user8648
Thanks for the info. Ring.com should update their web site. It still says Android 8.1 and above.
2
10-04-2022 01:14:52
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