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rapid ring app no notification sound

has anyone else having issues using the rapid ring app ,i downloaded rapid ring app yesterday having missed hundreds of rings and motions due to the app been to slow to open before the person has left ,anyway it does now loads all ok and i recive a push notification but my phone only vibrates and i dont recieve any notification sounds like when i use the other app ,my phone is a samsung s10 ,does anyone else use the s10 have the same issue

5013

0

4

23-01-2020 07:26:55

Responses (2)

  • E

    Try long pressing the notification and then make sure notifications have sound enabled and the sound you want.

    1

    24-01-2020 09:50:33

    • U

      I'm having a very similar issue. My Rapid Ring app does not use the standard "Ring" doorbell chime that is used in the regular Ring app. I get notifications from Rapid Ring, but it uses my standard Android notification instead. The Ring app allows you to choose from different chimes within the app. However, Rapid Ring does not have that functionality. Does anyone know how I can get my Rapid Ring to at least use the standard chime from Ring? I've tried to uninstall boths apps, delete files and cache, and reinstalling to no avail.

      0

      24-02-2020 10:52:12

        E

        I can do this on an Android phone in the phones notification settings. Do you have an Android?

        0

        24-02-2020 10:58:21

        U

        I do have an Android, but I have no options to choose a sound from my Notifications settings for Rapid Ring. See the screenshot of my Notifications settings for Rapid Ring. ![Screenshot_20200224-150034_Settings.jpg|1080x2071](upload://xY5IHArEZzghyf9qAnfCPhMPALn.jpeg)

        0

        24-02-2020 11:03:12

        E

        Click on the bar that says Ring Dings channel. I get the option to change the sounds then.

        0

        24-02-2020 11:19:24

        U

        OMFG, I feel like a f\*ckin' n00b! That worked! This is embarassing as I'm in IT and never thought about clicking on the Ring Dings channel bar. Thanks @Eagle328!

        0

        24-02-2020 11:28:04

        E

        No problem. It's not obvious at all. I'm a phone nut. So I'm always reading about stuff or playing around. Glad I helped!

        1

        24-02-2020 11:34:35

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