Not Receiving Notifications using Samsung S8
I have not been receiving any notifications (motion alerts or ring alerts) for about two weeks. I have done all the troubleshooting--gone through all the suggested fixes - checking notification settings (phone and app), clearing cache, clearing data, uninstalling/reinstalling the app, turning my phone off/on during those steps..etc. fThe Ring Doorbell 2 is working....app is recording all motion and ring alerts...I am just not receiving notifications. I don't know what else to do and it's very frustrating. Everything was working perfect...until it wasn't. Any recommendations are welcome. Thank you!
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25-07-2020 12:32:45
Responses (2)
- S
I researched other threads and discovered multiple Samsung users having issues with the Clean Master App intercepting Ring notifications. I uninstalled the Clean Master App, uninstalled and re-installed the Ring App and I am now receiving Ring notifications again. I'm glad I have Ring notifications again.
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26-07-2020 12:58:55
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UProblem on my S8+ was indeed the Clean Master app. I deleted it and Ring notifications began working. I didn't take the time to play with settings in Clean Master to see if there might have been a switch causing the problem. I did not need to reload the ring app but did do a restart on the phone.
•1
13-01-2023 07:19:40
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Eagle328
Samsung phones have certain issues like others do. Check out the links below and try the fix for Samsung phones. [https://www.androidpolice.com/2020/07/09/phone-makers-are-breaking-your-favorite-apps-with-reckless-changes-to-androids-power-optimization-features/](https://www.androidpolice.com/2020/07/09/phone-makers-are-breaking-your-favorite-apps-with-reckless-changes-to-androids-power-optimization-features/) [https://dontkillmyapp.com/](https://dontkillmyapp.com/)
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25-07-2020 03:28:28
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