A
Neighbors App - Address shows as "Earth"
neighbors
troubleshooting
locations
I recently moved to a newly developed neighborhood. After a few months, my address has now started to appear on Google Maps. I've updated my address on Ring app and it still cannot auto-complete. But most importantly, the neighbors app shows my address as "Earth" and put me somewhere in the Ocean closer to African continent (I'm in Texas). I've tried everything, uninstalled/re-installed neighbors, updated my address multiple times on Ring but to no avail. 
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07-03-2022 01:24:38
Responses (2)
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JoshuaPack
I am having the same issue. I am in North Carolina. I have entered in my location manually, and it still shows incorrectly. This is a new house. My assumption, it is due to Mapbox and OpenStreetMap, which Ring uses and they just throw you into lon lad of 0,0, which is right there in the map. ALOT of people are having this issue. If you look at a post sent a day ago.  You can see many people saying why am I receiving this. Ring needs to fix this. EDIT: I've already contacted support and they said it's a Ring Neighborhood issue. And to write on this community forum.
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10-03-2022 08:34:58
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