Mailbox sensor sounds in android Ring app

I used to be able to get an audible notification when the mailbox sensor was triggered. I think I had found notifications in the Android settings, called up the ring app, and found two entries for the mailbox sensor. One of them worked, the other didn't. I said different sounds so I could know which one was working. A while ago, that stopped happening. I get absolutely no audible notification when it is triggered. When I had asked ring about it before I found the way to do it, they told me it couldn't be done. Well, maybe they made a change and made that happen. But I would really like that to work again. Has anybody been able to get this to happen ?