GW
Event History display has changed - Snapshots not appearing now
event-history
android
troubleshooting
snapshot
The Event History display has changed since the weekend on my Android phone. Previously you could scroll from left to right to see any event and all my Snapshot events showed up. Now you scroll from top to bottom; the "person detected" events still show but none of my Snapshots are showing - even the Snapshots that were available in the Event History last weekend. Is there a setting I need to enable to get back to the old Event History view?
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10-01-2023 12:17:51
Responses (1)
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Justin_Ring
Hi @gareth.williams. The Event History Timeline allows you to view events and snap shots by scrolling left to right. We have this Help Center article [here](https://support.ring.com/hc/en-us/articles/360000704763-Event-History-Timeline-Information) on how to find and use the Event History Timeline in the Ring app. I hope this helps.
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11-01-2023 05:57:50
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