Dropping the Ring desktop app?
Why is Ring dropping the desktop apps on 15 Oct 21? Is so, I guess the bigger question is why do I still use ring products? I use the Mac desktop app (buggy as it is) WAY more than on a phone. Is there a GOOD valid reason for taking this step to remove use of a product on anything other than a phone?
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20-08-2021 02:34:05
Responses (12)
- L
You can get Live View for each of your cameras in Safari? I get the following message when I try: "Live View is not available for your browser, we recommend using the latest Google Chrome or Microsoft Edge browsers." How did you get yours to work in Safari? Did you tweak settings somehow?
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23-08-2021 01:15:51
BOoops, no . . . live view does not work in Safari. After your post I went back and looked again. I get the live picture when i login, but no, cannot live stream.
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27-08-2021 01:51:46
- R
The video downloads from the desktop app use the naming format: [yyyy-mm-ddTtttttt]-cameraname-motiontype.mp4 It is the only download app that uses it. All others assign a cryptic numeric code that does nothing to describe the file contents. Unless this is moved to the web application then I have little hope of using downloaded files for documenting activity around my properties. The recent change to the web app, where camera files are only observable from the "History" tab, and not the camera by camera lists available on the "Devices" tab, I may never be able to use my sizeable investment in cameras as I have in the past. It is bug-ee, inconsistent and often locks up. This may be enough motivation to discontinue my Ring network and go to another product line. Nine devices on my network and now I won't be able to discern one downloaded file from another unless I take the time to individually name them. An impossible task to keep up with the 20-40 files I download per day. If you take away this app, then you MUST move the file naming convention for downloads to the WEB app to allow users to continue archiving videos on an appropriate device.
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21-08-2021 02:05:24
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- J
This is a TERRIBLE decision. I HATE the phone app. The desktop app is much more helpful. Typical bad corporate decision without asking the users, and after people plunk down hundreds of dollars on cameras. I should have switched to a company that isn't owned by Amazon, if there still is one.
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22-08-2021 11:58:19
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- J
Congrats to Ring on another bad decision! I will be replacing all of my cameras at my home and business!
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23-08-2021 11:20:07
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CindersPDX
Having the ability to view on my desktop is one of the BIGGEST reasons why I subscribed to RING! Now Ring is taking this away. I plan on quitting my subscription with Ring and go with WYZE or Panasonic. Yea, they do not have desktop, but they are cheaper and just as good. Taking this option away seriously diminishes the reason why I have subscription for 3 RING cams. I am so done with this BS! BTW, in the corporate world, FOR EVERY ONE COMPLAINT, there are at least 10 that go unheard!
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20-08-2021 10:29:27
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