English

Ring Alarm

Browse posts, comment, and join in the discussion about Ring Alarm and Ring Alarm Pro.
J
External Antenna Connector on Alarm Pro Base Station
alarm
cs-support
base-station

The external antenna connection on the bottom of the Alarm Pro Base Station. Is that for an external antenna for Wi-Fi or for LTE? Has anyone used an external antenna with it?? I’m hoping its for LTE because my LTE signal is weaker than id like and id like to try and improve it with an external antenna but i see no information about this port in any of the ring documentation.

3635

0

6

24-11-2021 03:55:40

Responses (5)

  • S

    Hey there, I am a tech guy which qualifies me to answer this question. The port under the base pro station is for an external cellular antenna. The part that is in the base station should be a TS9 copper port. I am on Amazon now trying to find the right antenna. Once I test the antennas I will let you know which will work. Hope this helps!

    2

    19-01-2022 01:14:20

    • H

      Beg your pardon, Marley, but that's simply wrong. Have you looked at the bottom of base station? The antenna port is right there.

      1

      23-02-2022 05:26:54

        D

        I agree. Mine has a port for it as well. Do we know which antenna fits this?

        0

        15-07-2022 02:25:10

    • C

      Hi neighbors! We don't advise using any third-party accessories for your Ring Alarm or utilizing any ports you may see on the Base Station other than the plug for the power cable or the ethernet port. Altering or dismantling your Ring device may void your warranty. You can learn more about your device's warranty [here](https://shop.ring.com/pages/warranty).

      1

      15-07-2022 04:01:00

      • R

        Has anyone done this successfully i.e. connect an external cellular antenna to improve backup reception?

        0

        30-10-2022 02:06:29

        • I

          After researching this for a bit, I noticed that most cellular devices these days either have 2x2 or 4x4 antennas. Even if this jack is for an antenna, it's likely not very effective. After the first serious outage, I racked 17 GB of extra data, even with pretty poor reception. Miserable experience, and pretty expensive at $3 per GB. I no longer think that Ring's backup internet solution is feasible for anything other than reporting a break-in attempt. Fortunately, Eero has just introduced a way to get backup internet from any wi-fi network nearby, which is brilliant. I got a separate T-Mobile hotspot ($90) and a Waveform antenna ($400 for a kit). A little expensive, but I can get true 5G speeds with this kit, and I don't have to worry about crazy overages next time there's an outage. Perhaps another option is to make good friends with your neighbor and just use their wi-fi as a backup. I'll try that some time in future :slight_smile:

          2

          25-12-2022 01:55:53

          Didn't find an answer ?

          Log in or create your Ring account to post a question and join in the on the conversation.

          Most Helpful Members

          U

          user63814

          2

          User
          Solutions

          C

          Caitlyn_Ring

          1

          User
          Solution

          T

          Tom_Ring

          1

          User
          Solution

          J

          Justin_Ring

          1

          User
          Solution