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Video Doorbell Pro won’t reset
Our Video Doorbell Pro stopped working a few weeks ago. There’s 24 volts coming to the unit but unresponsive to any factory reset recommendations. Found a Utube video that suggested removing the unit and connecting to a Micro B charger and iPhone block. The unit powers up and reconnects online within a minute. I tried charging it for 8 hours and then trying to reinstall back to the 24 volt source but it’s dead again. Take it off and connect it back on the the USB power and works perfectly again! Any suggestions or is it broken internally?
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15-04-2025 23:42:43
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Caitlyn_Ring
Hi
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17-04-2025 00:20:58
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