Responses (2)

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  Rd78

  I just bought a ring 3 doorbell and the solar charger for it and it is not charging my doorbell like many other people I have uninstalled and reinstalled and still no luck on getting it to work and in the app it says add a solar charger to keep the battery charged please help in fixing this as it seems that no one else's got fixed either

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  27-06-2020 04:26:36

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  W

  wkempf

  I've been following this Solar Charger thread, too and wish I would have discovered it before buying 2 of the solar chargers, as I don't believe either of mine are working either. Both are positioned receive at least 5 hours of direct sunlight daily, but hasn't yet seemed to make an impact on battery life. I've tried all of the reset/reconnection steps mentioned above as well.

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  29-06-2020 05:41:30

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  trinetusa

  I totally agree. This charger is not working like the way I understood. The solar charge is not able to catch up the rate of power drain and I was told by the Ring technician when I had called in for clarification. I usually end up charging my unit every month on regular house outlet.

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  29-06-2020 06:55:00

• L

  Littlest

  I have an update. In the peak of summer here the solar charger finally registered with the doorbell and it now sees it as connected. It provides minimal to no charge but we have some clarity now. In sum: the charger is only useful in very, very favourable conditions.

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  07-10-2020 07:42:40

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  S

  Susanad813

  Solar panels on my two stick up cams worked great for about a year, but one just quit registering recently. I was about to set up ring cams for my parents, but I’m having second thoughts after reading this thread!

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  11-10-2020 11:18:23