‎Ring Intercom & STR Elektronik WF26

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H

Hoover

Ring Intercom & STR Elektronik WF26

installation

cs-support

intercom

wiring

I am trying to solve a wiring problem between the Ring Intercom and the STR Elektronik WF 26. According to the manual it should be: **Ring Intercom STR Elektronik WF26** A1 red 3 A2 brown 1 A3 black 4 A4 white n/a A5 gray 2 A6 purple 5 I live in a multi-tenant house. The problem: I get a ring message on my smartphone not only if it is ringing at my door but also when someone is ringing at any neighbor. My STR WF26 responds properly, i.e. only when someone rings at my door. Any ideas??? 5 seems to be the appartment bell 4 seems to be the front door bell 2 and 3 seem to be the door opener 1 and 2 seem to be the power supply

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21-11-2022 10:10:20

Responses (4)

C
Caitlyn_Ring
Hi @Hoover. I'd recommend reaching out to our Intercom support team at one of the numbers listed [here](https://support.ring.com/hc/en-us/articles/10070641988500-Ring-Intercom-Support). Our Intercom support team can assist with more technical questions like this that may not be covered by the installation steps in the Ring app itself. :)
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22-11-2022 04:37:42
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E
ennkis
Ich habe die Kabel gemäß Ihren Anweisungen angeschlossen, aber das Problem ist, dass sich die Vordertür nicht über die Ring-App öffnen lässt!
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18-05-2023 07:43:54
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J
Justin_Ring
3 posts were merged into an existing topic: [Ring intercom notifies when neighbor bell is rang](/t/ring-intercom-notifies-when-neighbor-bell-is-rang/196774)
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22-05-2023 05:46:50
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J
Justin_Ring
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22-05-2023 05:46:51
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