Does anyone know how to turn off the Neighbor Safety Report?

Hey @wowatracy. If you are an Android phone user, you should be able to turn this setting off! If you're on the iOS platform, disabling the Safety Report is not a feature for that version at this time. If you go into your notification/alert settings within the Android version, you will see the option to disable this as shown in the attached screenshot here. :)

STOP sending me these stupid Safety Reports!!! I've received 10 today from a zip I don't even live in anymore!

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Hsk1610

Ring Chime Pro

My Ring Chime Pro won’t reset nor will the blue light light up anymore. Is it defective and will Ring replace it under warranty if you are under the annual Ring plan?

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26-07-2020 08:10:56

Responses (1)

C
Chelsea_Ring
Hey @Hsk1610 . You will need to call our support team to confirm you are still within warranty to see if they can troubleshoot with you further with the device, or replace it for you if you're within warranty. You can learn more about the warranty [here](https://shop.ring.com/pages/warranty), and you are correct in the assumption that if you have the Ring Protect Plus Plan during the lifetime of having the device that you should have an extended warranty on this. Our support team will verify this for you! :) Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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27-07-2020 06:54:31
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