Responses (1)

• C

  Caitlyn_Ring

  Hi @Nic8. Have you tried resetting your Chime Pro and taking it through a new setup in the Ring App? To reset it, you'll just need to hold down the reset button on the side for at least 15 seconds. Once that's done, try setting the Chime Pro up in the Ring App again. Let me know if that takes care of the constant chiming for you! :)

  0

  •

  01-10-2020 05:50:18

  •

  Reply

  N

  Nic8

  Thanks for the response Caitlyn. Yes I have reset it. So far so good. Can I know whether this is a common occurance? Because it has been a rather frightful experience. Given that it chimes in the wee hours.

  0

  •

  02-10-2020 03:27:52

  C

  Caitlyn_Ring

  @Nic8 I'm glad to hear the reset has appeared to take care of this concern for you. This is likely just a one-off issue that the reset should keep resolved for you. :)

  0

  •

  02-10-2020 03:35:08

  E

  Ebonyj30

  I had issues as well, No video, wifi, etc. I learned from Xfinity there was an outage. The outage was corrected yesterday and I eventually had wifi, Ring Video, etc. However, I continue to receive doorbell chimes on my cell every 15-20 minutes and there's No one at door.

  0

  •

  03-10-2020 11:55:26

  E

  Ebonyj30

  I had issues as well, No video, wifi, etc. I learned from Xfinity there was an outage. The outage was corrected yesterday and I eventually had wifi, Ring Video, etc. However, I continue to receive doorbell chimes even now, on my cell every 15-20 minutes and there's No one at door.

  0

  •

  04-10-2020 12:01:03