‎No light or response from plug in chime

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ArtyMeDonnaB

No light or response from plug in chime

cs-support

chime

Hi all, my ring chime, the plug in bit, has stopped responding and has no light on it. I can’t find any info really as to how to fix it. You can’t reset as it’s non responsive. The ‘RING’ word which is usually blue has nothing. I wondered if a fuse had blown but how do I get to that if it’s that? TIA

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25-03-2023 07:19:02

Responses (2)

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Caitlyn_Ring
Hi @ArtyMeDonnaB. There isn't too much troubleshooting that can be done if the Chime is not responding to a reset, which can be completed by holding down the button on the side for at least 15 seconds. I'd also recommend plugging it into a different outlet. If the Chime is still unresponsive, please follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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27-03-2023 09:37:43
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system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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26-04-2023 09:38:31
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