Ring Accessories

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K
Lost Ring Doorbell Pro Screwdriver
hardwired-video-doorbell
battery-video-doorbell
installation
cs-support

Hello, I have lost my screw driver for Ring Doorbell Pro. My Camera isn't connecting to wifi and I need to remove the cover to press the button on the side to reconnect. Would I be able to have one mailed to me ? Thanks, Kugan

39979

0

5

12-03-2020 10:33:29

Responses (3)

  • E

    They sell the kits for like $2. But if you call customer service they may send it free. Call Us US: +1(800) 656-1918 (24/7) US: +1(888) 981-8993 (Español - 24/7) INTL: +1(310) 929-7085 (24/7)

    1

    12-03-2020 10:57:58

      M

      I tried to call and the vm said that I would be on hold for 45 minutes. Is there anywhere else I can go to get a replacement? Thanks, Mike

      0

      08-05-2020 12:56:59

      C

      @mpmorgan6 You can order spare parts [here](https://shop.ring.com/collections/accessories/products/spare-parts-for-video-doorbell-pro)!

      1

      11-05-2020 06:47:04

  • J

    Get a Torx 10 secure screwdriver or bit (usually 1/4"). You can find the bit at B&B hardware on Ponderosa. Harbor Freight by Trader Joe's may also be able to help. It is important to get the secure version so as to allow the pin in the screw head not to block inserting the Torx.

    1

    26-06-2020 10:59:46

      M

      Torx 15. A Torx 10 is much too small.

      1

      27-09-2020 10:04:58

      D

      This information is incorrect. Torx does not work for all model. Some screw heads have a center piece/pin that prevents torx from working.

      0

      14-11-2020 08:13:39

      M

      Hi @DaxDad! You are correct that, depending on Ring device model and hardware, screw driver bit types might vary. If you are needing a replacement screw driver, most of our spare part kits contain this and are organized by device model. These can be found on the [accessories page](https://ring.com/collections/accessories?filters=type:spare-parts) at Ring.com. Our support team is always happy to help further in identifying device models and parts. Feel free to give them a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. I hope this helps! :)

      1

      17-11-2020 04:14:41

  • C

    0

    20-07-2022 11:34:28

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