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Faceplate colour range
Hey there. I just set up my new Ring Video Doorbell 4, and was informed I could get a free faceplate of another colour, which was a nice surprise. Just wanted to check if what gets listed [here](https://ring.com/au/en/collections/accessories/products/video-doorbell-3-faceplate) is the full range, or if it only shows currently available colours. The notification for it in the app shows a red faceplate that I'm rather fond of, but it's not available on the site.Thanks.
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07-12-2021 08:38:52
Responses (2)
- L
Thanks guys. I'm in Australia, so I'm guessing it varies from country to country. I think I'll hold out to see if the red comes back in stock. My understanding is these things don't have an expiry date, but if it does, I won't be that upset about it.
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08-12-2021 02:46:16
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Caitlyn_Ring
Hi @levly_love. I'd recommend touching base with our support team to clarify exactly which faceplates are available as part of this promotion. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. :)
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07-12-2021 20:12:18
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