Ring Accessories
Christmas chimes not working
I have the first generation chime, and the Christmas tones do not play on the chime device. I can set it in the app, and it plays through my mobile device but will not play on the chime device.
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26-11-2021 04:41:01
Responses (106)
- V
All of the ringtones work with the exception of the Xmas / holiday tones. Works on app for iPhone but not on the actual Chime plug-in doorbell.. Halloween and turkey worked fine.
•4
29-11-2021 10:56:35
UNo success. I think software has a bug. It worked last year. We need our Christmas chimes!
•1
01-12-2021 02:50:31
- A
I have the same Problem with the Christmas Ringtones. Everything was still fine with the Halloween ringtones.
•5
27-11-2021 01:24:51
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- U
I am having the exact same issue. I’m running iOS 15.1. I spoke with IT yesterday. All of the ringtones work with the exception of the Cmas / holiday tones. It’s gotta be a software issue. I’ve been checking to see if Ring has pushed an update, but nothing yet.
•6
27-11-2021 03:41:46
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- D
Having the same issue too. Now I have an upset relative as they thought we were ignoring them :sweat_smile: Only for the Christmas ones this happens on, even trying to test the sound within the app doesn't do anything.
•5
27-11-2021 04:31:44
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- U
Same problem. Christmas option appear in app but will not play on chime.
•5
27-11-2021 05:20:57
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Caitlyn_Ring
HI @jcnevada. In the Ring App, try changing the tone to something different and then back to your preferred tone. If it still isn't working, reset the Chime by holding down the reset button on the side for at least 20 seconds. Reconnect the Chime in the Ring App and try adjusting the Chime tone after it's done setting up. Let me know if these suggestions work for you. :)
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26-11-2021 08:01:30
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