Chime - will it chime for contact sensors?
I have a ring system set up, but contact sensors (and home base) only (so far). Have not yet installed a doorbell, will be soon. My main purposes for needing the Ring system is we now have 3 levels of living space, and a young child. I wanted to be alerted when any exterior doors (or her bedroom door) are opened. This works fine when I am on the main floor and can hear the home base "chime". However, it is useless when I am sleeping (upstairs) or working (downstairs). So I bought a "chime" plug in accessory. Assumed it would connect to my home base, and would chime anytime the home base chimes. I cannot figure out how to get that to work? Will it work? HOW? or will it only chime when the doorbell or a motion sensor is activated?
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02-06-2020 01:28:02
Responses (5)
- S
When will this feature be made available? Need this for someone who has hearing loss.
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16-08-2020 03:33:35
MHi @Slhhill! As stated earlier in the thread, the Chime/ Chime Pro do not sound for Alarm related alerts. If you are wanting to extend the reach and sound of Alarm related chirps sounds, this will be best done by adding another [Keypad](https://shop.ring.com/products/alarm-keypad-v2?filters=category%3Asecurity-system). I hope this helps! :)
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17-08-2020 11:24:10
- J
5 months later is there any update on this becoming available on a road map? It doesn't make sense to me to buy a keypad to hear chirps on a 3rd floor when it will serve no other purpose. Wouldn't that be the exact purpose of the "chime"? I purchased one recently thinking it would extend the contact sensors chime to my 3rd floor so I know when people are coming in my house but it only shows that I can have it chime when my camera detects motion? That just seems a bit sad to me that I can't use it for more.
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09-01-2021 03:45:53
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- J
@Tom_Ring can you explain more on how one can setup a routine with Alexa to achieve this? I'm not able to find what I need off hand.
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14-01-2021 02:27:57
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THi @Jlong. This Help Center article [here](https://support.ring.com/hc/en-us/articles/360031606811-Creating-a-Routine-with-Alexa-and-your-Ring-Device-) has information on setting up a routine. For "When this happens", I've selected "Contact Sensor Opens" and for "Add action", I chose to have Alexa say "Slider Door is open". You can then select which Alexa device you want this to come from. This is how I've personally setup my smart home. I hope this information helps.
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14-01-2021 04:47:13
- J
Thank you @Tom_Ring that helped a lot! Not sure why I didn't think to click into "Smart Home".... This seems to be a better option to make sure people are aware of before or in addition to telling them to use an additional Keypad. (Just my opinion)
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14-01-2021 08:26:50
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THey @Jlong. Glad this worked for you! It's been a great addition to my "Smart Home".
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15-01-2021 06:51:26
UAlso just purchased a chime and find it to be a missing feature that you cant get notifications from door sensors. Any chance the ring team is looking to add this feature?
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20-09-2022 05:49:20
- C
Hey neighbors. The Chime and Chime Pro do not connect to the Base Station for the Ring Alarm, so you cannot get alerts for Contact Sensors or Motion Detectors from the Chime or Chime Pro. With that said, you can use Alexa routines to have Alexa say something when a Contact Sensor opens. Check out Tom's suggestion below: https://community.ring.com/t/chime-will-it-chime-for-contact-sensors/8378/8 Lastly, other neighbors have requested this functionality before on our Feature Request board. You can find the request [here](https://community.ring.com/t/play-alarm-chirp-tones-through-chime-or-chime-pro/10322), where you can leave a comment and also add a vote. We use the Feature Request board to gather and share feedback with our teams here. Thank you! :)
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27-09-2022 06:28:30
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UIt shouldn't have to connect to the base station directly, it should be able to pull that information from the ring account just like a mobile device knows when a door or window is ajar. This is lazy, and quite frankly so glaringly omitted that I purchased a chime expecting and prioritizing this feature over all others. My intended use case was chimes in the attic and basement to be aware of the rest of the house when not in obvious ear shot. Just knowing there is someone ringing the doorbell is such a dumb utility, and overly costly piece of limited hardware.
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01-09-2024 03:51:21
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Chelsea_Ring
Hey @erinmeris. Happy to help clear this up for you! The Chime and Chime Pro do not connect to the Base Station for the Ring Alarm System at this time, so you will be unable to hear these chirps from that device. If you buy and setup an extra Ring Keypad, it can play the chirps from there for you, as well as be a[makeshift panic button](https://support.ring.com/hc/en-us/articles/360022095492-Ring-Alarm-Panic-Button-Information) if you need it. If you do not need the Chime or Chime Pro, I recommend returning it and purchasing a spare keypad if you feel it's best!
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02-06-2020 06:39:16
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